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Wednesday
Jan132010

Stop Ranting about Facebook Privacy Settings

Derek Thompson of The Atlantic recently posted an article, "Facebook Does Not Understand the Meaning of Privacy" as a response to recent comments made by Facebook founder Mark Zuckerberg vis-a-vis speculation that the company is selling user information to advertisers.  From Zuckerberg:

In the last 5 or 6 years, blogging has taken off in a huge way and all these different services that have people sharing all this information (sic). People have really gotten comfortable not only sharing more information and different kinds, but more openly and with more people. That social norm is just something that's evolved over time.

The Atlantic rightly points out that Facebook updates, including the "news feed" section, were initially unpopular with its base of elitist Ivy League students trying to show-off for their selective group of peers.  As an unabashed Facebook user myself, I must admit I also hated this feature at first because I was still learning how to use the old Facebook, but now I love news feed as it lets me know what my friends are up to without my having to search through their profiles manually.  When an advertisement for a teaching job in my prefecture or a new online auction site pops up to my left, I'm usually intrigued and consider investigating these products uniquely tuned to my interests.  Sometimes, I'm even on the verge of tears at the remarkable power of the free market in the information age.  However, as the Atlantic's Derek Thompson puts it:

Like a Middle Eastern country sitting on top of an ocean of oil, Facebook feels a business-driven pressure to let outsiders (ad companies) drill deep into their reserves, so they can shove Coldplay tickets in front of Coldplay fans and job listings in front of college seniors, and so forth. Facebook's incentive is entirely to move toward more openness. It's one thing to admit that a business is a business. It's another to pretend that your business objectives just happen to line up perfectly with your users' wishes, when you know very well that the opposite is true.

Since when is allowing college seniors the opportunity to view or not view job listings commensurate with Avatar-esque resource imperialism?  Comments to the article were basically dominated by people who consider private Facebook accounts to be a natural right (link contains foul language and definitely not safe for workplace consumption) as opposed to a voluntary business transaction.  Some highlights: 

Xavier says: People can't legally read my mail. They can't enter my home. We have privacy everywhere else so explain to my why an online interaction is somehow inherently different than any other in life?

From apolloguide: Zuckerberg is the equivalent of a 10 year old driving a car where he can't reach the pedals and can't see over the dashboard. This problem of jejune ignorance and credulity can only get worse. He is not capable of responsible policies when he can only see gold in his pockets. Everything else is merely brushed aside so he can concentrate on getting rich at everyone's expense. He's not unlike the elves and barons of Goldman Sachs who couldn't be bothered with regulation of bank lending. Just another grasping type preying on the uninformed.

From Joetheplumber: If users had something else besides Myspace and Facebook to turn to, I bet Zuckerburg (sic) would think twice before insulting their (sic) customers (and trying to play it off as if it's in their (sic) best interest.)

And finally, aliceq: Facebook is a complex site, but the methods for, say, keeping my work colleagues from knowing how much time I spend playing Bejeweled Blitz while still allowing me to crow to other friends who play the game are constantly changing.

That last comment was a response to me, who had this to say:

If Facebook users really felt the loss of privacy outweighed the many upsides of Facebook, they would not open accounts, and, since they are not being forced to do so, the right-to-privacy, whether it exists or not, doesn't even apply to this debate.

Privacy settings on Facebook are clear, comprehensive, and flexible. The fact that they have changed in the past reflects the changing nature of the site. The way the message board works is obvious to anyone who uses Facebook and clearly explained upon signup. If Facebook users don't want their private information being shared, they can change their privacy settings and send private messages to their friends, instead of posting on their walls, the internet equivalent of having a loud conversation during a movie. If a user is still paranoid that being photographed drunk will jeopardize his chances of being elected Governor, then he can choose to cancel his account or hope that future voters care about issues.

The idea that companies mine Facebook for targeted advertising in the same way that oil companies ravage third world nations is frankly alarmist and totally misguided. The belief that marketing Coldplay tickets to Coldplay fans (which they can then choose to buy or not buy) is a bad thing basically amounts to a rejection of the underlying tenets of free, technological society.

This rant about facebook, unbecoming of the Atlantic, suggests that if not for the courageous efforts of parentalists and widespread idiot-proofing, people would probably be throwing feces at each other.

Admittedly, that last part was a bit extreme, but basically, Facebook has an opt-in system: if you don't want people to know that you have a foot fetish, then don't include that as one of your interests.  If you're embarrassed that people may find out you like Insane Clown Posse, then don't include ICP among your favorite music.  Your Facebook account is not the same as your house - which is full of ads in newspapers, radio and television - because it wouldn't work if people used the same privacy settings we use in our homes.  I wouldn't allow 98% of my Facebook friends to simply wander through my living room and check out my CD collection and photo albums, but I have found it convenient to allow my acquaintances to browse through information I have carefully screened for them.  People who overshare on facebook should adjust their real life privacy settings or embrace their exhibitionism rather than blaming Facebook for presenting them with the opportunity to embarrass themselves.

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    i get that the founder of Facebook has this vision of everyone being open with their lives. good for him. clearly, the guy has never been a teacher . . . and i doubt he’s ever even lived in the real world.

Reader Comments (5)

As the founder of the Inductive I'm glad to see you join me on this fantasy scape I created here in netherspace. However, let me point out there is nothing "clear" about anything.

People constantly complain about everything, even the things that make their lives better daily. Like the subway, post office and facebook. You do not have the right to privacy on facebook. Period. What you have is the right not to use facebook, and to prevent everyone from exercising that right facebook gives you some degree of privacy. Like allowing you to screen what about you is presented on the internet and who can access that information. I can see situations where that isn't enough, perhaps as a teacher students might post stuff about you that is unfortunate or have access to sensitive information. In those cases, it might be best to stop participating with facebook. If that is simply too onerous a sacrifice to make, then how can you complain about something that you can not live without?

January 13, 2010 | Registered CommenterJoseph Cox

i think the privacy concerns aren't so much about what peers can see on your profile. For example, when you join an application on facebook. In exchange for your participation, the developer receives information that is bordering on a breach of privacy.The privacy concerns are things like revealing who you send facebook messages to and how frequently you send them...things that an outside developer has not "earned the right to access" by being your friend or being the actual person logging into your account. Who are these outside developers and will they use the information they acquire for your benefit?

January 13, 2010 | Unregistered Commentercasual browser

i appreciate that you view it as a choice. clearly it is a choice. however, i feel like they grew a large community and then changed the rules once they had us committed to using their site. i missed my 20 year class reunion and now, via Facebook, i felt like i was never going to need another class reunion. big deal to miss a reunion 10 states away when i can catch up with everyone weekly. but then the privacy rules changed.

and i get that you keep noting that i can control my profile . . . i realize this and my profile on Facebook has nothing to do with my concern about the privacy changes. my profile has always been very vanilla both before the privacy settings changes and after. i carefully controlled my specific profile to be very non controversial.

what Facebook has done is decide that everything i do away from my wall (e.g., on a college buddy's wall) is going to be transmitted to all of my friends regardless of whether they know my college buddy or not. i have a chance to rush back to my wall and quickly delete the notification, but the damage may already be done. so, let's say i want to talk to a high school buddy about a political candidate or my views on abortion . . . if we did this in the real world and i traveled back to Kansas to see an old buddy then i could talk freely with this friend our in public and none of my students in Michigan would ever know what we talked about. i am protected by distance even though i am still in public. i'd just like the pre-December privacy settings where i can have those kinds of public, but mostly private conversations where i don't have to worry about becoming a liberal or conservative professor as i try my hardest to teach without showing bias either way. so i am left with 3 choices:
1) take the risk of being my normal self and hope i can keep wiping out my tracks fast enough to avoid the consequences of losing the my impartiality in the classroom,
2) just be a mundane Facebook participant and lose the enjoyment of being reconnected with old buddies in a convenient place, or
3) stop participating on Facebook even though there is no viable alternative where my hundreds of "friends" are participants.

of course, if the new privacy settings have no impact on you then this all just sounds silly. i do know that trying to explain myself here will get me nowhere, but i appreciate the forum for trying to clarify my position. cheers!

January 14, 2010 | Unregistered Commentersean

Well, you could just write message instead of writing on the wall. Writing on someone's wall is akin to broadcasting an opinion. I wouldn't write anything remotely sensitive on anyone's wall, despite the fact that I have no skin in the game.

As for the new privacy settings, I think they actually give you more opportunities to screen who sees what. Put all of your students and people you don't want to see everything into a group and change the privacy settings on that group to something incredibly strict.

January 14, 2010 | Registered CommenterJoseph Cox

right, i could do a private message; however that defeats the purpose of having the discussion/debate with 20 - 30 other friends from high school/college who would have randomly seen the comments under the old rules and those debates were enjoyable (e.g., debating health care -- fairly mundane, but political conversations). the stuff i write isn't sensitive in any way other than potentially causing me to lose my perceived lack of bias in the classroom. i was never fearful of someone finding out my political stances (i have had political signs in my yard), but i'd rather not make it easy -- how many students have ever seen their professor's house? -- it just doesn't happen typically. yes, my comments were "public" on the internet, but a Google search wouldn't have found them associated with my name and a Facebook search wouldn't have found them associated with my name. it was enough perceived "privacy" for me to enjoy what we had and to be comfortable within those parameters. clearly this distinction isn't clear to everyone.

and sure, i could put all of my students in a group who have restricted access to my wall as you note. however, they can either see my vanilla status updates that i try and make clever for the masses, in which case they can see my recent activity as well, or they can't see my recent activity and also can't see my status updates -- i am in essence then completely invisible other than the general public profile and some photos, perhaps. there is no middle ground (e.g., one setting to make my wall public and my recent activity private would be perfect but that's what we lost). ah well, i'll live with it since that's life, eh? it's just kind of like seeing your favorite television show canceled in its prime.

the 18,000+ people in this group have fiddled with every setting many times over to no avail: http://www.facebook.com/#/group.php?gid=204943119385

January 14, 2010 | Unregistered Commentersean

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